To get you the absolute freshest catch from the ocean, we take about a week to prepare and ship your order. After it ships, it takes about 4-5 days in transit. So in total, please allowaround 10-12 daysfrom the day you order to the day it arrives at your door. Don't worry — we'll send you a tracking number as soon as it ships so you can follow its journey.

Great question! We take freshness very seriously. Every order is packed in athick foam cooler with plenty of eco-friendly ice packs or dry ice. This creates a mini fridge that keeps your seafood perfectly chilled the whole way to you. We've tested it thoroughly — your fish will arrive just as fresh as the day it was caught.

We recommend using an address where someone can receive the package (like your workplace). Once shipped, you can track it with the link we provide. When it's out for delivery, the carrier will usually call. If you can't be there,please ask a neighbor or have them leave it in a cool, shaded spotand bring it inside as soon as you can. Pop it in the fridge right away once you open it!

Your satisfaction is 100% guaranteed. If for any reason you're not completely happy with your seafood, just let us know within3 daysof receiving it. We offer a full, no-questions-asked refund or replacement — whichever you prefer. Our goal is for you to love every bite, risk-free.